The importance of employee engagement in primary health care, 2018

Work engagement is crucial for quality care at the primary level of health care. This has become apparent during the Covid-19 pandemic, both from a health and economic point of view, as it can
Inadequate work engagement, for example, leads to fewer secondments to secondary health care. The purpose of this study is to examine the level of work engagement in a public health organisation at primary health care level and in
further explore the role of different working environments and characteristics of work. The study fills the research gap in primary care and highlights the importance of managing the factors that drive work engagement.
The future of healthcare will be strongly shaped by population ageing and Covid-19, which have contributed to unpredictable and unfavourable working conditions. The effective functioning of primary care is therefore crucial to
ensuring quality health care and the health of the population in general, as primary care is a cornerstone of health systems and a cost-effective way of ensuring universal health coverage.