Description
These records relate to the identification and information on concerns, disputes, and issues presented to the Ombudsman. This documentation summarizes tasks and is used to informally keep track of issues and aid in the development of solutions or resolutions that ultimately may conclude the tasks. These tasks relate to confidential discussions protected from any outside inspection other than the Ombudsman, and information provided anonymously with the intent to help resolve the matter. These records include, but are not limited to, facilitated conversations, non-attribution issue summaries, dispute resolution communications, notes of work product of the neutral parties or non-party participants, summaries of descriptive statistics, and executive overviews.
Resources
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