911 Performance Dashboard Beta

Description

The District’s 911 call center is one of the busiest in the country, historically ranking as the 4th busiest center behind those of New York City, Chicago, and Los Angeles. The goal of this tool is to help track this progress and provide insight into the daily operations of DC’s 911 call takers and dispatchers, work that happens behind the scenes but is critical to building a safer, stronger DC. This is a beta site with continuous testing and improvements. Expect updates to the dashboard as Office of Unified Communications (OUC) receives feedback on this first-of-its-kind tool.

Resources

Name Format Description Link
3 https://ouc.dc.gov/page/911-performance-dashboard-beta
21 https://opendata.dc.gov/apps/DCGIS::911-performance-dashboard-beta

Tags

  • safety
  • emergency-dispatch
  • 911
  • call-center
  • emergency-response
  • first-response
  • calls-for-service
  • ouc

Topics

Categories