Description

Objectives: - Evaluate satisfaction with services and the citizen experience; - Identify sources of satisfaction, dissatisfaction and priority improvements; - Measure adherence to certain service delivery change projects.

Resources

Name	Format	Description	Link
Database-Sondage_Services_Collectifs_ETE_2019	xlsx		https://www.donneesquebec.ca/recherche/dataset/59283e5e-7a98-4f9c-b07a-4bd9480a3250/resource/4324c2a9-26c4-4167-9d4f-729ecf16a6bf/download/sondageservicescollectifsete2019.xlsx
Database-Survey_Services_Collectifs_Summer_2019	xlsx		https://www.donneesquebec.ca/recherche/dataset/59283e5e-7a98-4f9c-b07a-4bd9480a3250/resource/4324c2a9-26c4-4167-9d4f-729ecf16a6bf/download/sondageservicescollectifsete2019.xlsx
Leger Report for Quebec City Sondage_Services_Collectifs_ete_2019	PDF		https://www.donneesquebec.ca/recherche/dataset/59283e5e-7a98-4f9c-b07a-4bd9480a3250/resource/6f4a9fb2-9852-4003-9652-5757288fea7f/download/rapport-leger-pour-ville-de-quebec-sondageservicescollectifsete2019.pdf
Light Report for City of Quebec Sondage_Services_Collectifs_Summer_2019	PDF		https://www.donneesquebec.ca/recherche/dataset/59283e5e-7a98-4f9c-b07a-4bd9480a3250/resource/6f4a9fb2-9852-4003-9652-5757288fea7f/download/rapport-leger-pour-ville-de-quebec-sondageservicescollectifsete2019.pdf
Original metadata (https://www.donneesquebec.ca)	HTML		https://www.donneesquebec.ca/recherche/fr/dataset/59283e5e-7a98-4f9c-b07a-4bd9480a3250
Original metadata (https://www.donneesquebec.ca)	HTML		https://www.donneesquebec.ca/recherche/fr/dataset/59283e5e-7a98-4f9c-b07a-4bd9480a3250

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