Description
Objectives: - Evaluate satisfaction with services and the citizen experience; - Identify sources of satisfaction, dissatisfaction and priority improvements; - Measure adherence to certain service delivery change projects.
Resources
| Name | Format | Description | Link |
|---|---|---|---|
| Database-Sondage_Services_Collectifs_ETE_2019 | xlsx | Open resource | |
| Database-Survey_Services_Collectifs_Summer_2019 | xlsx | Open resource | |
| Leger Report for Quebec City Sondage_Services_Collectifs_ete_2019 | Open resource | ||
| Light Report for City of Quebec Sondage_Services_Collectifs_Summer_2019 | Open resource | ||
| Original metadata (https://www.donneesquebec.ca) | HTML | Open resource | |
| Original metadata (https://www.donneesquebec.ca) | HTML | Open resource |