Barometer of quality of service
Description
The database presents indicators measuring the quality of the relationship between users and administrations and the quality of service provided for both individual users and businesses.
These data are updated annually.
The barometer presents indicators that are measured:
— from administrations for performance indicators. These indicators are derived from departmental databases and were collected between May 2012 and May 2013 (consolidation of monthly and/or quarterly data)
— based on a study conducted on a sample of 7025 people, representative of the population of residents over 15 years of age in France and surveyed between April and June 2013.
The database belongs to a series and is accompanied by three annexes in PDF format.
Resources
| Name |
Format |
Description |
Link |
|
33 |
|
https://www.data.gouv.fr/fr/datasets/r/cf4e3fc3-d75c-4cdd-85e9-7140026f044d |
|
53 |
|
https://www.data.gouv.fr/fr/datasets/r/0cae0122-699a-4eab-b6c6-0c93986dc9a1 |
|
33 |
|
https://www.data.gouv.fr/fr/datasets/r/a2bc2304-e272-42bf-a2da-41beffc88d63 |
|
33 |
|
https://www.data.gouv.fr/fr/datasets/r/563dede8-446b-4fa6-95ec-f5c0cd186117 |
Tags
- amelioration-de-la-qualite
- qualite-de-service
- action-publique
- service-public
- transparence