Service delivery performance for the Ontario Public Service

Description

The OPS CSS are service commitments that you can expect when accessing government services by: * telephone * in-person visits * e-mail * regular mail * fax * government websites Where tracking systems were not available, sampling and mystery shopping was used to estimate results. [CSS]: Common Service Standards [OPS]: Ontario Public Service

Resources

Name Format Description Link
Original metadata (https://data.ontario.ca) HTML Open resource
Original metadata (https://data.ontario.ca/fr) HTML Open resource
https://files.ontario.ca/opendata/ops css open data 2014-15 3 0.xlsx xlsx Open resource
https://files.ontario.ca/opendata/ops css open data 2014-15 3.xlsx xlsx Open resource

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