Regular use of business practices, by industry and enterprise size

Percentage of enterprises that regularly used specific business practices, by North American Industry Classification System (NAICS) code and enterprise size, based on a one-year observation period. Business practices include product and control management practices – concurrent engineering (simultaneous design), cross-functional design teams, electronic work arrangement, distribution resource planning (DRP), practices related to user or customer engagement and intelligence, and product data management (PDM); quality management practices – continuous improvement (including total quality management [TQM]), business certification or certification renewals, and quality management systems (QMS); other business practices – competitive technological intelligence (CTI) or benchmarking, sustainable development strategy or environmental stewardship plan (ESP), life cycle management (LCM), and intellectual property management.