Description

Through online/telephone survey, benefit recipients have the opportunity to let the CRA know the level of their satisfaction in the service they received when first applying for Canada Child Benefits (CCB).

Resources

Name	Format	Description	Link
Departmental Results Framework Indicator 14: Percentage of respondents satisfied with benefit application processing time	CSV		https://www.canada.ca/content/dam/cra-arc/prog-policy/stats/departmental-results/2018-2019/cmr-ind14-2018-19-fra.csv
Departmental Results Framework Indicator 14: Percentage of respondents satisfied with benefit application processing time	CSV		https://www.canada.ca/content/dam/cra-arc/prog-policy/stats/departmental-results/2018-2019/drf-ind14-2018-19-eng.csv
Explanatory Notes	HTML		https://www.canada.ca/en/revenue-agency/programs/about-canada-revenue-agency-cra/income-statistics-gst-hst-statistics/departmental-results-framework/indicators-2018-19.html
Explanatory Notes	HTML		https://www.canada.ca/fr/agence-revenu/programmes/a-propos-agence-revenu-canada-arc/statistiques-revenu-statistiques-tps-tvh/cadre-ministeriel-resultats/indicateurs-2018-19.html

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