Description
This data set shows 311 service requests in the City of Pittsburgh. This data is collected from the request intake software used by the 311 Response Center in the Department of Innovation & Performance. Requests are collected from phone calls, tweets, emails, a form on the City website, and through the 311 mobile application.
For more information, see the 311 Data User Guide.
If you are unable to download the 311 Data table due to a 504 Gateway Timeout error, use this link instead: https://tools.wprdc.org/downstream/76fda9d0-69be-4dd5-8108-0de7907fc5a4
NOTE: The data feed for this dataset is broken as of December 21st, 2022. We're working on restoring it.
Resources
| Name | Format | Description | Link |
|---|---|---|---|
| 311 Issue and Category Codebook | XLS | A list of 311 Request Types, along with definition (if not self-descriptive), associated department and public access level. | Open resource |
| 311 Data Dictionary | XLS | 311 Data Dictionary, with Field Definitions. | Open resource |
| 311 Data | CSV | This data set shows 311 service requests in the City of Pittsburgh. This data is collected from the request intake software used by the 311 Response Center in the Department of Innovation & Performance. Requests are collected from phone calls, tweets, emails, a form on the City website, and through the 311 mobile application. For more information, see the 311 Data User Guide. If you are unable to download this data due to a 504 Gateway Timeout error, use this link instead: https://tools.wprdc.org/downstream/76fda9d0-69be-4dd5-8108-0de7907fc5a4 | Open resource |
| 311 Data User Guide | Doc | 311 Data User Guide contains background information about the 311 data for data users | Open resource |
| Burgh's Eye View | HTML | With Burgh's Eye View you can easily see all kinds of data about Pittsburgh | Open resource |