Description
Please note: Due to pandemic call handling modifications, the activity data since March 2020 does not fully represent the agent-handled calls to 311. The actual calls handled are higher.
The 311 Call Center Inquiry dataset contains information on all agent-handled calls to the City’s 311 information line, including date, time and topic.
Click here for the data dictionary.
Resources
| Name | Format | Description | Link |
|---|---|---|---|
| Comma Separated Values File | CSV | Open resource | |
| JSON File | JSON | Open resource | |
| RDF File | RDF | Open resource | |
| XML File | XML | Open resource |