Description
Please note: Due to pandemic call handling modifications, the activity data since March 2020 does not fully represent the agent-handled calls to 311. The actual calls handled are higher.
The 311 Call Center Inquiry dataset contains information on all agent-handled calls to the City’s 311 information line, including date, time and topic.
Click here for the data dictionary.
Resources
| Name |
Format |
Description |
Link |
|
8 |
|
https://data.cityofnewyork.us/api/views/wewp-mm3p/rows.csv?accessType=DOWNLOAD |
|
40 |
|
https://data.cityofnewyork.us/api/views/wewp-mm3p/rows.rdf?accessType=DOWNLOAD |
|
55 |
|
https://data.cityofnewyork.us/api/views/wewp-mm3p/rows.xml?accessType=DOWNLOAD |
|
23 |
|
https://data.cityofnewyork.us/api/views/wewp-mm3p/rows.json?accessType=DOWNLOAD |