Description

# #Objectifs: * Assess satisfaction with services and the citizen experience; * Identify sources of satisfaction, dissatisfaction and priority improvements; * Measure adherence to certain service delivery change projects.

Resources

Name	Format	Description	Link
Fall 2019 data	xlsx		https://www.donneesquebec.ca/recherche/dataset/2b00368e-22e7-466d-ac6f-b13e58cca68f/resource/3c27b632-a1e6-4854-988a-98be5475ec1a/download/base-de-donnees-automne-2019public.xlsx
Fall 2019 data	xlsx		https://www.donneesquebec.ca/recherche/dataset/2b00368e-22e7-466d-ac6f-b13e58cca68f/resource/3c27b632-a1e6-4854-988a-98be5475ec1a/download/base-de-donnees-automne-2019public.xlsx
Fall 2019 satisfaction survey results	PDF		https://www.donneesquebec.ca/recherche/dataset/2b00368e-22e7-466d-ac6f-b13e58cca68f/resource/d9ec7b33-f8ef-44bc-8fc5-9043f0fb3446/download/rapport-leger-pour-ville-de-quebec-automne-70133-155-v2.pdf
Fall 2019 Satisfaction Survey Results	PDF		https://www.donneesquebec.ca/recherche/dataset/2b00368e-22e7-466d-ac6f-b13e58cca68f/resource/d9ec7b33-f8ef-44bc-8fc5-9043f0fb3446/download/rapport-leger-pour-ville-de-quebec-automne-70133-155-v2.pdf
Original metadata (https://www.donneesquebec.ca)	HTML		https://www.donneesquebec.ca/recherche/fr/dataset/2b00368e-22e7-466d-ac6f-b13e58cca68f
Original metadata (https://www.donneesquebec.ca)	HTML		https://www.donneesquebec.ca/recherche/fr/dataset/2b00368e-22e7-466d-ac6f-b13e58cca68f

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