Description

# #Objectifs: * Assess satisfaction with services and the citizen experience; * Identify sources of satisfaction, dissatisfaction and priority improvements; * Measure adherence to certain service delivery change projects.

Resources

Name	Format	Description	Link
Winter-Spring 2020 SATISFACTION SURVEY RESULTS	PDF		https://www.donneesquebec.ca/recherche/dataset/1ed410a6-5658-40b0-8bfc-246fdb870e44/resource/0805adca-2fa7-46b0-ae31-7d0d43582a4e/download/rapport-leger-pour-ville-de-quebec-hiver-printemps-2020-70133-157.pdf
2020 Winter-Spring Satisfaction Survey Results	PDF		https://www.donneesquebec.ca/recherche/dataset/1ed410a6-5658-40b0-8bfc-246fdb870e44/resource/0805adca-2fa7-46b0-ae31-7d0d43582a4e/download/rapport-leger-pour-ville-de-quebec-hiver-printemps-2020-70133-157.pdf
2020 winter-spring data	xlsx		https://www.donneesquebec.ca/recherche/dataset/1ed410a6-5658-40b0-8bfc-246fdb870e44/resource/82f85b13-5ee7-401e-b936-304bae504a80/download/base-de-donnees-h-p2020public.xlsx
Winter-spring 2020 data	xlsx		https://www.donneesquebec.ca/recherche/dataset/1ed410a6-5658-40b0-8bfc-246fdb870e44/resource/82f85b13-5ee7-401e-b936-304bae504a80/download/base-de-donnees-h-p2020public.xlsx
Original metadata (https://www.donneesquebec.ca)	HTML		https://www.donneesquebec.ca/recherche/fr/dataset/1ed410a6-5658-40b0-8bfc-246fdb870e44
Original metadata (https://www.donneesquebec.ca)	HTML		https://www.donneesquebec.ca/recherche/fr/dataset/1ed410a6-5658-40b0-8bfc-246fdb870e44

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