Description
This dataset contains quarterly reports of monthly call volumes and average wait times for public ServiceOntario phone lines. The data is organized by line of business.
Resources
| Name | Format | Description | Link |
|---|---|---|---|
| Original metadata (https://data.ontario.ca) | HTML | Open resource | |
| ServiceOntario wait times and call volumes (contact centres) | xlsx | Open resource | |
| Original metadata (https://data.ontario.ca/fr) | HTML | Open resource |