1.04 Fire Services Customer Survey (detail)

Description

The Tempe Fire Medical Rescue Department (TFMR) is an “all hazards” department that responds to all types of calls for service. The City of Tempe collects data from an annual Community Survey and the monthly TFMR Customer Service Survey to gauge resident perceptions about the quality and satisfaction of city services, programs and direction. The survey results help to determine priorities for the community as part of the City's ongoing strategic management process.
This page provides data for the Fire Services Satisfaction performance measure. 
The performance measure dashboard is available at 1.04 Fire Services Satisfaction
Includes detailed responses to Tempe Fire Medical Rescue Customer Satisfaction Survey.
Surveys involving medical patients are sent out weekly to Tempe Medical Fire Rescue patients who provided email address at time of treatment. Results are calculated monthly for the prior months responses for review by Tempe Fire Medical Rescue administrators.
Respondents are asked to answer several questions about their experience. Detailed information about the questions are included in the data dictionary for this dataset.
Additional Information
Source: Tempe Fire Medical Rescue Customer Satisfaction SurveyContact: Wydale Holmes / Hans Silberschlag (Fire Customer Survey)Contact E-Mail: wydale_holmes@tempe.govData Source Type: ExcelPreparation Method: Data downloaded from website (Survey Monkey)Publish Frequency: Monthly (Fire Customer Survey)Publish Method: ManualData Dictionary

Resources

Name Format Description Link
CSV CSV Open resource
GeoJSON GeoJSON Open resource
KML KML Open resource
Shapefile ZIP Open resource
ArcGIS Hub Dataset HTML Open resource
ArcGIS GeoService ArcGIS GeoServices REST API Open resource

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